The NEC Univerge SV9100 is an on-premise telephone system suitable for up to 896 extensions with a diverse range of user friendly handsets meeting both budget and functionality requirements. A comprehensive range of software applications enabling call centre, hospitality and multisite functionality make this a truly adaptable platform.
NEC commitment to mobility ensures that if you are looking for an integrated DECT solution or advanced mobile phone integration, the system will meet all of your requirements.
The SV9100 is a feature-rich and stable platform that offers a wide range of benefits, including:
- Versatile architecture able to work as an IP system, digital system or a combination of the two.
- The ability to operate as an analogue, digital or IP system.
- A variety of compatible desktop, handset and mobile devices for a fully equipped workforce.
- Administrative and cost management tools for the insight the organization requires.
- A trusted partner who can fully support dynamic communications and collaboration.
Scalable
The SV9100 system can be easily scaled up or down to meet the changing needs of your business.
Reliable
The SV9100 system is designed to be reliable and secure, with built-in redundancy and failover capabilities.
Flexible
A mix of different device types including Analogue, IP and Digital Handsets, Integrated Cordless Handsets and Mobile Soft Clients.
Cost-Effective
NEC released their their first telephone system in 1956! Their latest system, the SV9100 is incredibly feature rich drawing upon decades of experience, and particularly strong in Contact Centre and DECT environments.
MyCalls Software Suite
Get the most out of your workforce with the SV9100 from NEC. It’s designed for real people and real business and gets your team working together from day one:
- Make quicker, better informed business decisions without waiting for the next weekly office meeting
- Respond more quickly and efficiently to customer requests to drive loyalty and keep ahead of your competitors
- Empower your workforce with Smart Communications
The complete call management solution for SV9100
MyCalls Call Manager adds an extra dimension to call management and performance with an unparalleled range of user-friendly features. These help a business save money, win profitable new business and dramatically increase customer service levels.
Call Recording
Call recording is essential for any organisation. It provides undisputable facts about every call that can be used to resolve disputes quickly and effectively, to improve customer service, to review and refine call handling performance or simply because it is a legal requirement.
